Knowledgebase

Where are your servers located?
Here at Bay Islands Hosting, we believe the speed and reliabilty of your website is paramount....

Do I need a PayPal account to pay with PayPal?
You do not need a PayPal account to use PayPal. Simply select the PayPal payment method during...

How do I check my bandwidth usage?
Checking your bandwidth usage can simply be done by logging into your cPanel account.Once you...

How do I pay via Bank Transfer?
You can simply make a bank transfer using our bank details that we have provided below for any of...

Why has my account been suspended?
If you have received an "Account Suspended" notice from us, there may be a number of reasons that...